Order Processing Time
We will process all orders within 24 hours from the receipt of the order. If your order is placed on a weekend or holiday, we will process and ship your order on the next business day, subject to stock availability.
Estimated Delivery Times Following the Date of Shipment
Pulau Pinang 3 to 5 working days.
Peninsular Malaysia 7 to 14 working days.
Sabah & Sarawak 20 to 25 working days.
To ensure that you received your items on time, we urge you to check on your shipping address, so that it is filled up correctly. And, when you received your items from transporter, kindly check them thoroughly before signing.
Online order tracking and delivery confirmation are provided by our courier services.
All shipping charges, including returns, are the responsibility of the customers. However, if a return is due to damaged or defective merchandise or an error on our part, we will send you a prepaid return label along with your RMA number (please refer to our Return & Refund Policy).